Ⅰ. Questions and answers commonly encountered by lamp sales staff
Commonly used lampshades are glass, fabric, metal, etc.
1. It is electroplated. Generally plated with gold, chrome, nickel and other materials, it will not lose its colour.
2. This is baking paint, not plating, the paint of the car shell is baking paint process, will not lose colour.
Iron. It has been de-oiled, de-rusted, dehydrated and gold-plated (or chrome-plated, nickel-plated, baked enamel, etc.), so it will not rust or oxidise.
All of our lights, including the wires, are UL, CE and 3C certified in the USA, so please rest assured.
Both iron and copper will not rust if the finish is good, but if it is not, copper will oxidise, discolour and appear copper green.
Compared to resin, iron has a significantly better load-bearing capacity, and it has a better texture and heavier feel than resin.
We don't have any stainless steel products, but iron has the same effect as stainless steel after treatment.
The value of the lamp does not only depend on the price of the raw material, but mainly on its production process and style.
Ⅱ. Matching
Can you tell me how large your dining room (living room/bedroom) is? Our lights have been designed with the number of lamp heads and the size of the lamp size proportional factors in mind, the size of this space you choose XX number of lamp heads is better (Note: according to the ceiling surface area and the diameter of the lamp proportional relationship specific answer.)
The matching of lighting should take into account the matching of the lamp with the lamp, the matching of the lamp with the home decoration style (including the matching of the furniture material and colour), can you give me a general description of your home decoration style?
The height of this lamp is less than 60cm (Note: most of our lamps are no more than 60cm high, if the lamp you are interested in is more than 60cm high, you will have to give a different answer depending on the height of your living room, in this case you will be advised to choose a different lamp); there is also a space of 2 or 2m, this will not affect the normal use and visual effect at all, we have taken these factors into account when designing this lamp. We have taken these factors into account when designing this lamp.
I would recommend that you use a warm light source. The material of the light fitting is more related to the style of your home decoration and the material of your furniture.
Duplexes are introduced from Europe and the United States, the height of the living room is usually higher and the layout of the space will look more European and American, we recommend that you choose European-style chandeliers, which will match the style of your house.
Wall lights are generally installed at about the same level as the human eye level or at a slightly higher position.
Price
Because some customers have different requirements on the wattage of the light source, some people want it brighter some people think it is better to be darker. So the price of most of our products do not include the light source (be sure to emphasize the "price of the product!") Otherwise customers will think that you have taken the light away from them and sold them separately.)
This light has high requirements for the consistency of light, poor quality light source its colour temperature will be a little different, the light will show inconsistent, affecting the overall lighting effect, we give you the configuration of the light source are currently the best light source brand, its colour temperature is completely consistent.
(Note: according to different products from the quality, after-sales service, cost, brand awareness, etc.)
(1) Paint process: baking paint is used, which has stronger adhesion than ordinary spray paint; strong artistic sense (painted by hand into).
(2) Paint quality: good quality paint, environmental protection, health, paint life longer some (refers to the effect of rust prevention).
(3) Each part of the material used better, the quality of the product will naturally be better and more expensive, such as the wire, we use the flame retardant wire in line with the United States and EU standards, the ignition point of up to 90 ℃, the paint is also in line with the European and American requirements of environmental protection paint. We have been exporting products for 20 years, and we make these lights according to the standards for export to Europe and the United States, so we do not cut corners in this area.
(4) The glass is made of lacquered glass, the style is new, the colour is natural and long lasting (some models)
I'm really sorry, we are a national retail price, the discount price is also a national uniform, can not be discounted.
This free gift is only available during the promotion period, the company does this to thank customers and let them enjoy more benefits. The discount price is a national uniform, this is already the lowest discount price, can not be discounted again, I am really sorry.
Ⅲ. Other
How big is your living room? ...... Your living room is so big that if the wattage is too low, I am afraid the lighting level is not enough. However, if you switch to energy saving lamps you can save some electricity (if the lamp is not suitable for energy saving lamps, then add: but the effect will be worse, halogen lamps look warmer and more natural than energy saving lamps).
Safety is the first consideration of our designers, when designing the product, we have taken into account the materials, structure and safety of the installation of the lamp (if we provide installation, then answer: and our installers are specially trained, installation in strict accordance with the installation instructions to operate, there will be no safety problems that you are worried about.)
Do you mean that the lamp will not rust? The life of the lamp has a lot to do with the environment, if it is used in a humid and acidic space, the surface of the lamp will age relatively quickly, like baking paint, it is no problem to use 5-6 years in a normal environment, if the environment is better, it is more normal to use 7-8.
A: This lamp has just been launched and is very popular with customers, so it occasionally runs out of stock. The light has actually just been installed not long ago, there is no damage and it works fine.
If you really don't want a sample, you can also wait for new stock. You can pay the deposit first so that we can hold the lamp for you (explain to the customer: we hold the lamp because it sells well). We will let you know as soon as we have it in stock.
A lamp with the opening facing downwards has a stronger light gathering capacity and a high level of illumination, depending on your requirements for the brightness of the light. If you want the light to be brighter but feel harsh, you can use a milky white bulb or a bulb with a lower wattage.
It is not very troublesome to disassemble and clean. Glass and crystal can be cleaned with a cloth with water or other neutral detergents such as glass water, but not with corrosive detergents; metal parts can be wiped with a dry cloth. The cleaning time is around once every six months.
Our packaging is tailored to the shape of the lamp body and the area under stress, and has been "impact tested" to ensure the safety of the product during transport.
All our lights are designed and patented by ourselves, so they are not the same as others.
Shopper: This is one of the top ten brands of lamps in China, XX lamps, you must know it, right?
Shopper: domestic industry standards and production scale of one of the largest enterprises XX lamps and lanterns manufacturing limited company in XX place.
Shopper: This is a product produced by the top lighting company in China, absolutely environmentally friendly, please see here the latest certificate.
Shopper: Our sales are at the top of the country not only because of our excellent products, but also because of our excellent after-sales service
Shopper: Only the best quality can sell at the most expensive price, don't you think so? Because it is expensive, it is also very cheap, because it is better to buy the right set of products than the wrong set of three products. In fact, like you, I want the best quality at the lowest price, but I have never found any company that offers the highest quality products and services at the lowest price. It's as if it's impossible to sell a Penske car for the price of a Santana, don't you think? If you pay a little less for a bad quality product, you end up investing more, don't you think?
Shopper: People with good taste like you can only get a top quality brand like ours. And according to our after-sales investigation, 99% of our customers6